Refund policy
Welcome to The Artemis Post!
Each monthly edition is thoughtfully created as part of an ongoing collectible series. Because every envelope is carefully curated and produced in limited quantities, we generally do not accept returns or exchanges once an order has shipped.
Damaged or Incorrect Orders
If your envelope arrives damaged or you receive the wrong items, please contact us within 7 days of delivery at TheArtemisPost@yahoo.com
Include
- Your order number
- A brief description of the issue
- Photos of the damaged or incorrect items
If approved, we'll happily send a replacement or work with you to find the best solution.
Subscription Renewals
Subscription renewals are processed automatically each month. Once a renewal has been processed, that month's edition cannot be refunded because production and fulfillment begin shortly after billing.
Questions?
If you ever have concerns about your order, please reach out. We're committed to making your experience with Artemis Street a wonderful one.